Your privacy is important to us at Hyve. Therefore, we have created this privacy policy to advise you of our commitment to the protection and management of the personal information that is collected, used and shared when you visit or make a purchase from hyveclean.com (the “Site).
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
When you visit the Site and with your permission, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, we collect “Order Information” when you make a purchase or attempt to make a purchase through the Site. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information for business purposes to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We share your Personal Information with third parties for internal business purposes. For example, we may use Google Analytics to help us understand how our customers use the Site. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We use Secure Sockets Layer (SSL), an advanced security protocol, which protects your credit card information and ensures secure online ordering. SSL internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions, to safeguard your personal information. While Hyve makes every effort to ensure the integrity and security of our network and systems, we cannot guarantee that these security measures will prevent third parties from illegally obtaining this information.
We want to communicate with you only if you want to hear from us. When you purchase a product from the Site, we may send you an email message describing new products, special events, or promotions. If for any reason, you would no longer like to receive email messages from the Hyve brand, you can remove yourself by clicking the “unsubscribe” link at the bottom of each email you receive, or email us at info@hyveclean.com.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hyveclean.com or by mail using the details provided below:
Hyve
5701 W. Slaughter Lane, A-130 #
Austin TX 78749, United States
